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Tuesday, December 18, 2012

Canceling NFL Mobile Premium on Verizon

So, I signed up for NFL Mobile Premium on my Verizon phone and decided it was time to cancel. If you go to your My Plans and Services page for Verizon Wireless, you'll see the $5 monthly charge for NFL Mobile Premium. However, clicking on Add/Change Features doesn't offer a way to cancel. So, how do you cancel?

With a little work, I discovered if you want to cancel, you have to go to the NFL site to learn:
To cancel at anytime, text "STOP" to 69635. For help, text "HELP" to 69635.
Simple enough, but boy do they make it difficult to find.

If you found this helpful, please leave a comment and let me know. Thanks.

4 comments:

  1. Thanks man, what a frustrating service. I got an immediate text back from them claiming that it's cancelled. We'll see when my next bill comes if that's true or not.

    ReplyDelete
  2. Thank you very much. Given an opportunity to tell someone that matters, this was not a good experience and I don't appreciate the NFL or Verizon making this so difficult. It tells you that they know a lot of subscribers want to cancel so they make it very difficult. SB move normally only used by the bottom feeders.

    ReplyDelete
  3. NFL: You have been removed from all alerts. For help, reply HELP. Msg&Data rates may apply. Additional support: 877-571-0774

    This is the text they sent me back... Does this mean I am unsubscribed

    ReplyDelete